Our services

From the first gap analysis to the certification audit, and beyond. Choose the help you need, or let us take you through the whole journey.

Management system implementation and certification

We take you from where you are today to a certified system, for one standard or several combined as an integrated management system.

ISO 9001, ISO 14001, ISO 45001, ISO/IEC 27001, ISO 22000, ISO 50001 and ISO 31000
Integrated management systems that combine several standards in one set of processes
Gap analysis, system design, documentation, training and certification support
Transition to ISO 9001:2026 for organisations already certified to ISO 9001:2015

Accreditation support

We prepare conformity assessment bodies for accreditation and help them keep it.

ISO/IEC 17025 for testing and calibration laboratories
ISO/IEC 17020 for inspection bodies
ISO/IEC 17021-1 for bodies that certify management systems

Regulatory compliance

We help you understand which rules apply to you and meet them, so you can focus on running your business.

Compliance programmes for manufacturers, importers and exporters
Product and premises registration with regulators such as Rwanda FDA
Guidance on Rwanda standards and on rules from RSB, RURA, Rwanda FDA, RICA and REMA

Audits and due diligence

Independent, fact-based audits that show where you stand and what to fix first.

Gap assessments and internal audits
Supplier and supply chain audits
Due diligence reviews and grant governance audits

Policies, manuals and procedures

Clear documents that people actually use, written to meet the standard and fit your organisation.

Quality manuals, policies, procedures, SOPs, forms and records
Risk registers, objectives and KPI matrices, process maps
SOPs and service charters for public institutions under RS 600

Process improvement

Better results from the processes you already have, using data rather than guesswork.

Statistical process control (SPC) and performance indicators
Process mapping and redesign
Dashboards for management review

Sectors we serve

The standards are the same everywhere. The way to apply them is not. We adapt our approach to how your sector works and to the regulators you answer to.

Public sector

Ministries, districts and agencies that must deliver good service at reasonable cost and account for public money. We help with ISO 9001, RS 600 SOPs and service charters.

Manufacturing and production

Quality, product compliance and certification for factories and processors, with advice on the standards and regulations that apply to your products.

Services

IT, health, finance, logistics, legal and laboratory services that want proof of reliable, secure and consistent delivery.

Construction

Firms that need safety, environmental and quality credentials to win tenders and reduce risk on site.

Planning certification or facing a regulatory deadline?

Tell us where you are. We will reply with a clear next step and a quotation.